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ADMINISTRATION

Tickets File manager Notifications Support settings

Design systemSandbox · Sample data

Administration/Support settings

DESIGN PREVIEW

Website App Admin

SHAREDALL CONTROL

Support settings

Resolve customer tickets and manage support resources.

Tickets File manager Notifications Support settings

Support operations

Ticket response targets and customer feedback.

Local policy draft. Saving does not apply changes to accounts or live operations.

Policy fieldsFirst response target1–72 · hoursAuto-close after inactivity1–90 · daysAllow customer reply ratingsAllow ticket attachments

Reason for changeAt least 8 characters. Included in the local change history.

Draft status

Default

Version: —
Last saved: —

Drafts are separate from user preferences and require backend integration before deployment.

Recent changes

No saved changes yet.

Review settings draft

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